Privacy Policy

1. Introduction

This Privacy Policy describes how Exsivia (“we”, “us”, or “our”) collects, uses, and discloses personal information from users of our website. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

a. Personal Information: We collect personal information you provide to us, such as your name, address, email address, and phone number.

b. Payment Information: While we facilitate transactions, all payment data is processed and stored by our third-party payment processor. We do not directly store your credit card or bank account details.

c. Usage Information: This includes data about how you interact with our website, such as pages viewed, links clicked, and time spent.

d. Technical Data: IP address, browser type, device type, and other system data.

3. Why We Collect Your Data

a. Transaction Purposes: To process your purchases.

b. Communication: To inform you about updates, promotions, or changes to our services.

c. Performance Analysis: To enhance user experience and improve our website.

4. Sharing Your Data

We do not sell or trade your data. We may share data with:

a. Service Providers: Third parties that support our business operations, such as payment processors and shipping companies.

b. Law Enforcement: When required by law or in response to legal processes.

c. Business Transfers: If we are involved in a merger, acquisition, or any form of sale of our assets.

5. Data Security

We implement reasonable security measures to protect your data but cannot guarantee complete security.

6. Cookies

Cookies are small data files stored on your browser. We use cookies to improve site functionality and monitor site usage.

7. Children’s Privacy

Our website is not intended for children under the age of 16, and we don’t knowingly collect personal information from them.

8. California Privacy Rights

Residents of California have certain rights relating to their personal data, as stipulated by California law.

9. Data Retention

We retain your data as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We reserve the right to update this policy. Changes will be posted on this page with an updated revision date.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at info.exsivia@gmail.com.